About Us

Empowering health, enriching lives. At Medical Hub West Ryde, our mission is to deliver patient-centred care with unwavering compassion and expertise.

Through innovation, integrity, and a commitment to excellence, we strive to cultivate a healthier community by providing comprehensive medical services tailored to individual needs.

With a focus on accessibility, empathy, and the latest advancements in healthcare, we aim to inspire trust, foster well-being, and promote lifelong wellness for every individual we have the privilege to serve

Patient Information

Your Medical Records & Privacy

Your personal health information is collected and used directly in association with your health care. It is a confidential document and it is our policy to maintain the security of medical records at all times.

This information is only available to the doctor and authorised staff.

A copy of our Privacy Policy is located at Reception.

Patient Rights
If you have a concern regarding your health care or a negative experience when visiting our practice, we would like to be informed.

Please feel free to discuss any issues you may have with our Practice Manager. Alternatively, if preferred you may ask our reception staff for a complaint form and return to us by post or in person.

All complaints are considered seriously and can also be made anonymously.

If you feel your complaint is not dealt with adequately by our practice, you can refer your complaint to:

NSW Health Care Complaints Commission
Locked Mail Bag 18
Strawberry Hills NSW 2012